We're excited to announce that we have established a brand new ticket system to better serve our customers. This new system will allow for more efficient communication and quicker resolution of any issues or concerns. With easy-to-use features and an intuitive interface, submitting and tracking tickets has never been easier. Our team is dedicated to providing top-notch customer support and this new system is just one of the many ways we're striving to exceed your expectations. We're confident that you'll love the ease and convenience of our new ticket system. Thank you for choosing us for all your needs, and we look forward to serving you even better with this new upgrade.
The certificate number is written on an extra sheet of paper in the BCT software package.
It is also saved in the license file. Just open the file e.g. bctv170.dat (170 = UG V17) with an text editor and look for something like "VENDOR_STRING=??-??????????"
BCT Products need an environment variable "BCT_EOMS_DIR" that refers to the installation directory. This directory contains a subdirectory called "bct_def", that contains the startfiles: eoms_set.cmd (Windows) and eoms_export.sh (Unix). The variable "BCT_LICENSE_FILE" defines the path to the license file.
Node Locked licenses (Cert No. NC-??????????) are only available on one specific CAD workstation. The software is locked to this machine by the LAN-ID of the network card.
Floating licenses (Cert No. FC-??????????) are available on multiple CAD workstations via license server. BCT Software checks if there are at the moment free licenses available on the server. The software is locked to the server name and LAN-ID of the network card.
